Shipping Policy

At 4CustomPromo, we are committed to efficiently shipping orders to our customers.

Shipping Options

Free Shipping: Available for all orders. You can always choose free shipping.
Paid Shipping: For time-sensitive orders, paid shipping options are available and are typically faster than free shipping.

Please note: Each order has a free shipping option available. Click the "Calculate" button on the product details page to view the free shipping method. While we guarantee a free shipping option for every order, the specific free method may vary by product. Please refer to the shipping calculation results on the product details page for more information.

Shipping Methods and Estimated Delivery Times

Expedited Shipping: 3-5 days
Economy Shipping: 6-10 days
DDP Sea Freight Shipping: 10-17 business days

Important: The above are estimated shipping times. International shipments may occasionally experience delays due to unforeseen circumstances. For time-sensitive orders, we strongly recommend contacting us before placing your order to confirm current delivery timeframes.

Shipping Carriers

We utilize reputable carriers including DHL, UPS, FedEx, and USPS. As delivery times can vary, we select the most suitable provider to ensure your order arrives within the timeframe of your chosen shipping method.

Estimated Delivery Time

Total estimated delivery time = Production time + Shipping time

Please note:

We offer custom products, and production times vary by item. Refer to the specific product for details.
All turnaround times are estimates and should not be considered guaranteed delivery dates.
Turnaround time begins once proof approval is given.
For time-sensitive orders, we strongly advise contacting us before placing your order.

Countries We Serve

We currently ship to the following countries:

United States, Canada, Australia, United Kingdom, Germany, France, Italy, Spain, Portugal, Sweden, Bulgaria, Denmark, Switzerland, Finland, Norway, Ireland, Lithuania, Luxembourg, Iceland, Belgium, Netherlands, New Zealand, Singapore, Greece, Austria, Cayman Islands, Isle of Man, Gibraltar, Russia, Poland, Romania, Czech Republic, Hungary, Belarus, Serbia, Faroe Islands, Slovakia, Croatia, Moldova, Bosnia & Herzegovina, Albania, North Macedonia, Slovenia, Latvia, Estonia, Montenegro, Malta, Andorra, Monaco, Liechtenstein, San Marino

Our Commitment

We strive to deliver your orders on time or ahead of schedule. However, for urgent orders, please contact us in advance so we can confirm our ability to meet your required timeline.